bdjl99's Privacy Policy

This privacy policy applies to users of the bdjl99 platform (https://bdjl99.lat). This document explains what types of personal information we collect, why we collect it, how we store and process it, and what rights you have regarding your information. By using the bdjl99 platform, you are considered to have given your consent to this privacy policy. If you disagree with any terms of this policy, please refrain from using our platform.

1 What Information We Collect

We may collect the following types of information during registration and use of the bdjl99 platform:

1.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification, minimum 21 years)
• National Identity Card (NID) or passport number (where identity verification is required)
• Mobile phone number
• Email address
• Permanent address

1.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Cookies and session data
• Platform activity logs (login times, gameplay history)

1.4 Optional Information

Additional information provided when contacting customer support, such as complaint details or special requests, will be considered voluntarily provided.

2 Purpose of Data Collection

The bdjl99 platform does not collect any unnecessary information. Each piece of information collected has a specific purpose:

2.1 Account Management

Information provided during registration is used to create, verify, and manage a user's account. Ensuring age verification is an integral part of our responsible gaming policy — only those aged 21 or above may open an account on bdjl99.

2.2 Financial Transaction Processing

Financial information is used to securely process all financial transactions, including deposits (minimum ৳500) and withdrawals (minimum ৳800). Relevant information is required to complete transactions via bKash, Nagad, Rocket, and bank transfer.

2.3 Security and Fraud Prevention

We use technical information to prevent unauthorized access, fraud, and misuse. Ensuring the security of your account is our primary responsibility.

2.4 Providing Customer Support

Your information plays a relevant role in providing 24/7 live chat support in Bengali and resolving issues. Records of communication with the support team are used to improve service quality.

2.5 Compliance with Legal Obligations

We are legally required to retain certain information in order to comply with applicable laws and regulations. This includes following anti-money laundering (AML) procedures.

3 Data Storage and Protection

bdjl99 places the highest importance on protecting your personal information. We have implemented the following measures:

3.1 Encryption

All data transfers on our platform are secured using SSL (Secure Socket Layer) encryption technology. Sensitive information, especially financial details, is stored with the highest level of encryption.

3.2 Restricted Access

Only authorized personnel who require access to specific information for their work may access that information. All staff are employed under strict confidentiality agreements.

3.3 Regular Security Reviews

Our technology team regularly reviews system security and actively works to prevent any potential risks.

3.4 Data Retention Period

Information may be retained while your account is active and, after account closure, for a defined period as required by law. Where there is no legal obligation, we delete unnecessary information within a reasonable time.

4 Sharing Information with Third Parties

bdjl99 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Relevant payment information is shared with the respective payment processor to complete transactions via bKash, Nagad, Rocket, and bank transfer. All such payment processors follow their own strict privacy policies.

4.2 Technology Partners

Gaming software and platform service providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, NetEnt) may use only the technical data necessary to provide gameplay services.

4.3 Legal Authorities

Information may be disclosed to competent authorities when required by court order, government directive, or legal investigation. In such cases we are legally obligated to do so.

4.4 Business Transfers

If there is any change to the business structure of bdjl99 (such as a merger or acquisition), user information may be transferred to the new entity, but the terms of this privacy policy will continue to apply.

5 Cookies and Tracking Technologies

bdjl99 uses cookies to improve the user experience and ensure the proper functioning of the platform.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. Maintaining login sessions, verifying security, and saving your preferences are included. Without these cookies, the platform will not function properly.

5.2 Functional Cookies

These cookies remember your language preferences and other personal settings so that you do not need to configure them again on your next visit.

5.3 Analytics Cookies

These cookies are used to analyze how users interact with our platform in order to improve service quality. This information is analyzed in aggregate form and is not personally identifiable.

5.4 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may limit some features of the platform.

6 Your Rights

You have the following rights regarding your personal information:

6.1 Right to Access

You have the right to know what information we are collecting and storing about you. You can contact our support team at any time to find out.

6.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you have the right to have it corrected. Correction requests can be made through account settings or live chat.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

6.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances, particularly when there is an objection to the accuracy of the information.

6.5 Right to Lodge a Complaint

If you have any objection to our data processing practices, first try to resolve it with our support team. Contact us at [email protected] or through 24/7 live chat.

7 Protection of Minors' Information

bdjl99 strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect personal information from any minor.

An age verification process is applied during registration. If we learn that a person created an account while under the age of 21, that account will be closed immediately and all related information will be deleted.

If a parent or guardian believes their minor child has registered on our platform, please contact [email protected] immediately.

8 International Data Transfers

In some cases, your information may be processed or stored outside Bangladesh as required for our service operations. In such cases we ensure that the receiving party provides protection equivalent to this privacy policy.

Any international data transfer is governed by strict contractual obligations that ensure the protection of your information.

9 Policy Changes

bdjl99 may update this privacy policy from time to time. In the event of any significant changes, we will:

• Update the date on this page
• Display a notification on the platform
• Send a notification to the registered email address where applicable

If you continue to use the platform after a revised policy is published, you will be considered to have consented to the new policy. We therefore recommend reviewing this page regularly.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Instant support in Bengali is available 24/7
• Email: [email protected]

We will try to resolve any complaint or request within a reasonable time. The privacy of your information is very important to us and we are committed to always being there for you.